{"id":21,"date":"2026-07-07T05:33:16","date_gmt":"2026-07-07T05:33:16","guid":{"rendered":"https:\/\/annisupply.com\/?page_id=21"},"modified":"2026-07-07T05:33:16","modified_gmt":"2026-07-07T05:33:16","slug":"refund-returns-policy","status":"publish","type":"page","link":"https:\/\/annisupply.com\/?page_id=21","title":{"rendered":"Refund &#038; Returns Policy"},"content":{"rendered":"<p><strong>Last updated:<\/strong> July 2026<\/p>\n<h2>Overview<\/h2>\n<p>We want customers to receive the correct products in good condition. Please contact us quickly if there is a problem with your order.<\/p>\n<h2>Damaged, wrong, or missing items<\/h2>\n<p>If an item arrives damaged, wrong, or missing, contact us within 48 hours of delivery with your order number, photos, and a clear explanation. We will review the case and may offer a replacement, refund, or store credit where appropriate.<\/p>\n<h2>Change of mind<\/h2>\n<p>Customers in the EU may have a 14-day right of withdrawal for eligible online purchases. Items must be unused, unopened, and in resalable condition.<\/p>\n<h2>Items that may not be returnable<\/h2>\n<p>For hygiene and safety reasons, opened skincare, cosmetics, personal-care items, and sealed products that have been opened may not be returnable. Perishable food products or items affected by storage conditions may also be excluded where allowed by law.<\/p>\n<h2>Return shipping<\/h2>\n<p>Unless the product was faulty or incorrect, the customer may be responsible for return delivery costs.<\/p>\n<h2>How to request a return<\/h2>\n<p>Email <a href=\"mailto:graetnessboy@gmail.com\">graetnessboy@gmail.com<\/a> or WhatsApp <a href=\"https:\/\/wa.me\/393510331798\">+39 351 033 1798<\/a> before sending any item back.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: July 2026 Overview We want customers to receive the correct products in good condition. Please contact us quickly if there is a problem with your order. Damaged, wrong, or missing items If an item arrives damaged, wrong, or missing, contact us within 48 hours of delivery with your order number, photos, and a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/annisupply.com\/index.php?rest_route=\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/annisupply.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/annisupply.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/annisupply.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/annisupply.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21"}],"version-history":[{"count":2,"href":"https:\/\/annisupply.com\/index.php?rest_route=\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":68,"href":"https:\/\/annisupply.com\/index.php?rest_route=\/wp\/v2\/pages\/21\/revisions\/68"}],"wp:attachment":[{"href":"https:\/\/annisupply.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}